Franchise used-car operations

Trade-⁠ins that help close the new-⁠car deal.

Your sales executive appraises the customer's car on a phone, a manager or the owner approves it from theirs, and the customer gets an offer valid for seven days. VAT is reviewed on its own track, so the offer can go out while it is pending.

Book a demo See the two checks
Offer
Valid for 7 days, printed or sent by WhatsApp
Approval
On a phone, seeing what the appraiser saw
VAT
Confirmed apart, with written evidence

The job, in your words

The customer wants a number for their old car before they sign for the new one. I need an offer the used-car side will stand behind, while they're still in the showroom.

What makes it hard

  • 01

    Every call is a pause in the deal

    A trade-in number usually needs the used-car manager, and every phone call leaves the customer waiting.

  • 02

    Sales shouldn't see the margin

    The person in front of the customer needs a credible offer, not the cost and margin behind it.

  • 03

    VAT changes what you can pay

    Whether the car can be sold under the margin scheme moves the most you can pay, and nobody in the showroom can confirm it on the spot.

The offer and the VAT review

Two checks, kept apart.

The commercial decision and the VAT review run side by side. Choose a VAT result to see what it does to an offer the customer already has.

What the customer gets · Sample

Offer for your car Presented

2022 Toyota Land Cruiser GXR

AED 206,000

Valid until 19 October 2026

This offer is subject to inspection of the documents and the car as described.

The new-car deal Stays in your own systems, with its invoices. DealRevs prices the trade-in that helps close it.

Appraisal APR-0381 · Sandstone Motors Downtown

Two checks, kept apart

VAT review result

Commercial decision

  1. 09:38 Submitted at AED 206,000Omar Haddad, sales executive
  2. 09:42 Approved by Faisal RahimiOver a manager's AED 150,000 limit, so the owner
  3. 09:44 Presented by WhatsAppThe five-minute undo window closes
  4. Next Won, when the customer acceptsNeeds a confirmed VAT treatment

VAT review

  1. 09:36 Margin-scheme evidence recordedBy Omar Haddad, on the appraisal
  2. — Waiting for financeDana Yousif confirms with written evidence

Finance, or the owner, confirms the treatment with written evidence. Finance can't approve offers.

The offer can go out. The purchase waits. The customer has the offer. It can't be marked won until finance, or the owner, confirms the VAT treatment with written evidence.

A day with DealRevs

Monday in the showroom.

A sample day at Sandstone Motors Downtown, a fictional dealership: one trade-in, from the VIN to an offer on the customer's phone in 20 minutes.

  1. 06:00

    Market agent

    Reads the market before the showroom opens

    About 200,000 UAE listings, cleaned and published as one snapshot. Every trade-in today is priced from it.

    Snapshot · 06:00 Complete
    Listings read
    199,840

  2. 09:24

    Omar Haddad Sales executive · Downtown

    Starts an appraisal for a new-car customer

    The customer is choosing a new car and wants a number for their own. Omar scans the VIN through the windscreen.

    Vehicle · APR-⁠0381 Confirmed by the VIN
    Car
    2022 Toyota Land Cruiser GXR
    Mileage
    41,200 km
    Spec
    GCC

    The import and GCC check runs by itself.

  3. 09:33

    Omar Haddad Sales executive · Downtown

    Takes the photos and marks the damage

    13 of the 19 photo slots, all 8 required among them. Each mark on the body diagram is priced from the dealership's reconditioning library.

    Condition · reconditioning AED 3,200
    Dent · left front door
    AED 1,400
    Scratch · rear bumper
    AED 900
    Cleaning and detailing
    AED 900

  4. 09:35

    Valuation agent

    Works the offer back from the market

    An expected sale of AED 238,500 from 31 comparables. With the VAT treatment still unknown, VAT is priced on the full sale price, the cautious case.

    Offer · VAT to confirm Strong · 31
    Expected sale
    AED 238,500
    Pay up to
    AED 200,300
    Days to sell
    About 28

  5. 09:36

    Omar Haddad Sales executive · Downtown

    Records the seller's VAT evidence

    Margin-scheme evidence, so VAT is priced on the margin instead: the most the dealership can pay rises to AED 210,300.

    Offer · margin scheme To be confirmed
    Maximum buy price
    AED 210,300
    Opening offer
    AED 206,000

    Finance confirms the treatment later, with written evidence.

  6. 09:38

    Approval router

    Sends the offer to the owner

    Omar submits at AED 206,000. That is over a manager's AED 150,000 limit, so the High-value offers policy sends it to Faisal Rahimi.

    APR-⁠0381 · frozen at submission
    Step 1
    Manager or owner
    Step 2
    Owner
    Due
    11:38

  7. 09:42

    Faisal Rahimi Owner

    Approves it from a phone

    Seeing the frozen offer, the evidence and Omar's photos. The customer is still in the showroom.

  8. 09:44

    Omar Haddad With the customer

    Shares the offer by WhatsApp

    Presenting it closes the approver's five-minute undo window.

    WhatsApp · to the customer

    Sandstone Auto Group:

    our offer for your 2022 Toyota Land Cruiser GXR is AED 206,000.

    09:44

    With the offer card: valid until 19 October, subject to inspection of the documents and the car as described.

  9. 10:31

    Dana Yousif Finance

    Confirms the VAT treatment

    Margin scheme, with written evidence. The offer didn't wait for this; the purchase does, so the trade-in can now be marked won when the customer accepts.

After the offer

What the customer does next.

The offer is valid for seven days. Choose what the customer does to see what can go ahead, and what goes back for approval.

After the offer · APR-0381 · Sample

Offer for your car · valid until 19 October

Offer ready

The customer has the offer

Shared by WhatsApp at 09:44 on Monday, subject to inspection of the documents and the car. Presenting it closed the approver's five-minute undo window. Choose what the customer does next.

Offers are valid for 7 days by default

The agents that matter most

Quick in the showroom, careful with the numbers.

Four of the six agents carry a trade-in from the VIN to incoming stock.

  • Appraisal copilot

    Guides the appraisal

    Seven steps on a phone, from the VIN to a submitted offer, saving as they go, with each damage mark priced from your reconditioning library.

  • Valuation agent

    Prices the trade-in

    The expected sale from this morning's comparables, worked back to the most you can pay and an opening offer, with the evidence graded.

  • Approval router

    Finds the right approver

    Sends each offer to whoever your policies name, with a deadline in working minutes, a reminder and escalation to the owner.

  • Pricing agent

    Takes over in stock

    A won trade-in becomes incoming stock, then is checked against its own market every morning with one next step.

Who does what

The agents price it. People decide.

The agents Does the homework
  • Decode the VIN and say how sure the match is
  • Price each damage mark from your reconditioning library
  • Work the market back to a maximum buy price and an opening offer
  • Send the offer to the right approver, with a deadline in working minutes
You Make the call
  • The sales executive captures the car, the photos and the seller's VAT evidence
  • A manager or the owner approves, sends back or declines, from a phone
  • The sales executive presents the offer and marks it won
  • Finance, or the owner, confirms the VAT treatment

Questions

Asked in the showroom.

Can our sales executives see the margin?

No. They see the offer, the evidence and the next step, and only their own appraisals. Cost, margin and profit are left out of what is sent to them, not just hidden on the screen.

How long is an offer valid?

Seven days by default, and you can change it in Settings. The customer gets the offer printed or by WhatsApp, with the date it is valid until and a note that it is subject to inspection of the documents and the car.

What if the customer pushes for more?

The final price can be up to AED 500 above the approved amount. Beyond that, the sales executive revises the offer and it goes through approval again under the same policies.

Who approves a big trade-in?

By default, offers of AED 150,000 or more go to a manager or the owner, then the owner, and a manager can approve up to AED 150,000. Each step has a deadline in working minutes, with a reminder and escalation to the owner.

Does the VAT review hold up the offer?

No. The offer can be approved and presented while the VAT treatment is pending. The purchase can't complete until finance, or the owner, confirms it with written evidence, and a less favourable result sends the offer back to be re-priced.

Does it replace our dealer management system?

No. DealRevs prices, approves and records the trade-in, and can import stock from a CSV or XLSX file and export it to CSV. The new-car deal and its tax invoices stay in your own systems.

Other solutions

Book a demo

Bring one trade-in. Leave with its number.

Pick a car from your lot. We'll value it with you against this morning's market, appraise it on a phone and take it through approval, start to finish.

Book a demo hello@dealrevs.com